ONLINE CLASSES

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1. Registration & Deposit

• A $50 deposit and $50 registration fee will be collected upon registration.

• Both registration and deposit are strictly non-refundable.

• The deposit offsets the cost of assessment books, digital resources, and interactive materials.

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2. Learning Materials & Digital Resources

• Fees include access to all assessment materials, interactive books, worksheets, and teaching resources.

• Students are entitled to digital copies of any new books, cheat sheets, or materials released during their enrolment.

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3. Breaks, Absence & Re-Registration

• Students absent or on break for more than 3 months are considered withdrawn.

• Re-registration is required, with new registration and deposit fees.

• Lesson fees upon return will follow the updated pricing for that year.

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4. Trial Students

• Only the first trial is discounted. All subsequent trials are at full lesson price.

• Rescheduling:

  • 1 complimentary reschedule is allowed with 24 hours’ notice

  • A $9 fee applies for changes under 24 hours

• Trial students must complete their rewrites to be considered for enrolment.

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5. Camera & Audio Requirement for Trial Students

• All trial students must join with camera ON and working audio.

• This is required for safety, identity verification, and to protect the privacy of other students.

• If camera/audio is not functioning within the first 5 minutes, the trial will be forfeited and the student will not be allowed to continue.

• Non-compliance may result in rejection of enrolment.

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6. Rewrite Policy (Compulsory)

• Rewrite 1 is compulsory for every composition.

• Rewrite 2 and 3 are optional but strongly recommended.

• Only trial students who complete rewrites will be considered for enrolment.

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7. Requirements for Re-Enrolment

To continue into the next term, students must:

• Complete at least 75% of all Rewrite 1 assignments

• Complete one full assessment book per term (Part 1, 2 & 3)

• Complete any additional worksheets or books assigned for weaker areas

Failure to meet requirements may result in declined re-enrolment, and the seat may be offered to a student on the waiting list.

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8. Selective Enrolment Policy

The Write Tribe is a selective programme with limited seats.

We may reject enrolment or renewal for students who:

• Do not complete rewrites

• Do not complete assessment books

• Do not follow programme requirements

• Show poor engagement or effort

Seats are reserved for students committed to the programme.

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9. Student Behaviour Policy

• Students must behave respectfully and follow teacher instructions.

• Use of profanity, disruption, or disrespect may result in warnings or removal from the programme.

• Serious or repeated behaviour issues may lead to termination without refund.

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10. Parent Conduct Policy

We maintain a zero-tolerance policy for verbal aggression or harassment toward teachers or admin.

Parents may not:

• Shout at, intimidate, or speak rudely to staff

• Pressure admin about marking or scheduling

Such behaviour may result in immediate discontinuation of enrolment without refund.

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11. Parent Boundaries During Online Lessons

To ensure smooth and fair teaching:

• Parents may not interrupt lessons, speak over the teacher, appear on camera, or coach the child from off-screen.

• All concerns should be raised with admin outside lesson hours.

• Repeated interference may result in removal from the programme.

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12. Privacy & No Recording Policy

• Recording, photographing, screenshotting, or rebroadcasting lessons is strictly prohibited.

• This applies to all parents and students.

• Any violation may result in immediate termination without refund.

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13. Reward Policy

• Rewards are based on the quality of the student’s Rewrite 1 submission.

• Subsequent rewrites (Rewrite 2 and 3) may make students eligible for larger rewards if their composition is selected.

Reward decisions are strictly based on:

• Head Teacher’s approval

• Genuine improvement

• Quality of work submitted

The Write Tribe reserves the right to decline rewards if criteria are not met.

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Game / Roblox Reward Redemptions

If the student is redeeming game-related rewards (e.g., Roblox):

• Rewards will only be processed within the admin’s designated weekly schedule.

• If the admin is unable to access or log into the student’s account that week
  (e.g., incorrect password, 2FA lock, login failure, missing details):
  → The reward will be forfeited
  → The reward cannot be rolled over to the following week

Parents/students are responsible for ensuring login details are correct and accessible at the time of redemption.

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14. General Policies

• All fees are non-refundable, including absences or withdrawal.

• Make-up lessons are not guaranteed and are subject to availability.

• The Write Tribe may revise policies as needed to maintain programme quality and effectiveness.

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